Paintorya Privacy Policy

Last Updated: September 15, 2026

At Paintorya, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect:

• Your name
• Email address
• Shipping and billing address
• Phone number
• Order and purchase information
• Information you provide for custom or personalized artwork
• Information you provide when contacting us

We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device information, and basic website activity.

2. How We Use Your Personal Information

We use your personal information only when necessary to operate Paintorya and provide our services, including:

• Providing and Improving Our Services: To process and fulfill orders, process payments, arrange shipping and delivery, handle custom or personalized artwork requests, and improve your shopping experience.
• Marketing and Advertising: To measure and improve our advertising campaigns and, where applicable, use cookies, pixels, and similar technologies from advertising platforms such as Meta and TikTok.
• Security and Fraud Prevention: To protect our website, customers, and transactions from fraud, unauthorized activity, and security threats.
• Communicating with You: To provide customer support and communicate with you about your orders or requests.
• Legal Reasons: To comply with applicable laws and respond to lawful requests from authorities when required.

3. Payments

Payments are processed through third-party payment providers.

Paintorya does not generally store your full payment card information. Payment providers handle payment information according to their own privacy and security practices.

4. Advertising, Cookies and Tracking Technologies

Paintorya may use cookies, pixels, and similar tracking technologies to help us understand how visitors use our website and to measure and improve our advertising.

These technologies may be provided by services such as Meta and TikTok, depending on the advertising tools active on our website.

They may be used to measure advertising performance, understand website activity, and show Paintorya advertisements to people who have previously interacted with our website.

Some cookies are also necessary for the website to function properly and to provide a better shopping experience.

Where required by applicable law, you may be given choices regarding non-essential cookies and tracking technologies.

5. When We Share Your Personal Information

We may share personal information when reasonably necessary to operate our business and provide our services, including with:

• Shopify and website technology providers
• Payment providers
• Shipping and delivery providers
• Advertising and analytics providers
• Service providers that help us operate, maintain, or secure our website

We may also disclose information when required by law or when necessary to protect our rights, customers, or business.

We do not sell or rent your personal information.

6. How We Protect Your Information

We take reasonable measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of your personal information.

To make a privacy-related request, please contact us using the email below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or legal requirements.

Any updates will be posted on this page with a revised “Last Updated” date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Paintorya
Email: paintorya@gmail.com