Paintorya — Terms of Service

Last Updated: September 15, 2026

Welcome to Paintorya. By accessing or using our website, you agree to these Terms of Service. Please read them carefully before using our website or placing an order.

1. Our Products

Paintorya creates and sells original handmade artwork.

Because our artwork is handmade, each piece may have natural variations in color, texture, brushwork, materials, finish, and overall appearance. These variations are part of the handmade nature of our artwork and do not necessarily indicate a defect.

Product images are provided to give you a representation of the artwork. Colors may appear slightly different depending on your screen or device.

2. Orders and Purchases

When you place an order through our website, you agree to provide accurate and complete information.

After placing an order, you will receive an order confirmation. An order is considered accepted once Paintorya confirms it.

We reserve the right to refuse or cancel an order when necessary, including in cases of suspected fraud, incorrect pricing, product availability issues, or other circumstances that may prevent us from fulfilling the order.

If we cancel an order after payment has been made, you will receive an appropriate refund.

3. Prices and Payment

All product prices are displayed on our website at the time of purchase.

Prices may change at any time, but changes will not affect orders that have already been confirmed.

Payment must be successfully completed before an order can be processed, unless another payment arrangement is expressly offered by Paintorya.

4. Custom and Personalized Artwork

Some Paintorya products may be created or personalized according to information, photographs, names, or other details provided by the customer.

You are responsible for providing accurate information and ensuring that you have the right to provide any images or materials submitted to us.

Because custom artwork is created specifically for you, custom or personalized orders may be subject to different cancellation and return conditions as described in our Return & Refund Policy.

5. Shipping and Delivery

We arrange delivery using available shipping and delivery services.

Delivery times shown on our website are estimates and may be affected by circumstances outside our control, including customs procedures, carrier delays, weather, or other transportation issues.

You are responsible for providing a correct and complete shipping address.

Any additional customs duties, taxes, or import charges that may apply to your order are the responsibility of the customer unless otherwise stated at checkout.

6. Returns and Refunds

Our return and refund rules are explained in our Return & Refund Policy.

By placing an order, you agree to the conditions described in that policy.

7. Intellectual Property

All artwork, photographs, videos, text, logos, designs, graphics, and other content displayed on the Paintorya website are owned by or used with permission by Paintorya, unless otherwise stated.

You may not copy, reproduce, modify, distribute, sell, or commercially use our content without our prior written permission.

8. Website Use

You agree to use our website only for lawful purposes.

You must not use the website to:

• Commit fraud or other unlawful activities
• Attempt to gain unauthorized access to our website or systems
• Interfere with the operation or security of the website
• Copy or misuse our content
• Use our website in a way that could harm Paintorya or other users

9. Third-Party Services

Our website may use third-party services such as payment processors, shipping providers, advertising platforms, or other technology services.

These services may have their own terms and privacy policies. Paintorya is not responsible for the policies or practices of third-party services.

10. Website Information

We make reasonable efforts to keep the information on our website accurate and up to date.

However, we do not guarantee that all product descriptions, prices, availability, images, or other information will always be completely accurate, current, or free from errors.

We reserve the right to correct errors and update information when necessary.

11. Limitation of Liability

To the extent permitted by applicable law, Paintorya will not be responsible for losses or damages arising from circumstances beyond our reasonable control, including delays caused by shipping carriers, customs, technical problems, or other events outside our control.

Nothing in these Terms limits any rights or protections that cannot legally be excluded under applicable law.

12. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, products, or legal requirements.

Any updates will be posted on this page with a revised “Last Updated” date.

13. Contact Us

If you have any questions about these Terms of Service, please contact us:

Paintorya
Email: paintorya@gmail.com